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CRM development

CRM that relieves processes and genuinely empowers teams – open, flexible, and tailored.

We are building a CRM that truly suits you – based on EspoCRM, open, flexible, and without license constraints. Our focus: a careful process where we first understand what you want to achieve, and then involve all stakeholders step by step. This leads to clear processes, less friction, and more time for value-adding work. We are not about downsizing, but rather about more effectiveness, relief, and satisfaction within the team. Optionally, we provide managed hosting in Germany – secure, GDPR-compliant, and scalable.

Benefits

Why EspoCRM?

No licensing fees

As an open-source solution, EspoCRM Core does not incur any monthly costs per user.

100% GDPR-compliant

Full data sovereignty. The system runs on your servers (or our managed hosting) in Germany.

Extreme flexibility

The front end is lightning-fast, and the back end can be expanded as needed. A CRM that grows with your business.

Deep integration

REST API, webhooks, and extensibility make EspoCRM the heart of your sales and service processes.

Quick onboarding

Role-based interfaces, guided workflows, and training ensure high levels of acceptance within the team.

Change Enablement

We facilitate the transition, address concerns early on, and build understanding. As a result, acceptance and usage rates increase significantly.

Custom data models

We model your business reality—not the other way around. Whether it’s projects, orders, contacts, or complex customer relationships, we design entities, fields, and relationships to reflect your day-to-day operations in a logical and transparent way.

Workflow Automation

Eliminate time-wasters, stay focused. Automated tasks, email workflows, and status updates ensure that routines run quietly in the background—without people wasting their time on endless clicking.

Seamless integration

Your CRM isn't a standalone project. We integrate EspoCRM with ERP, DMS, newsletters, and VoIP systems via REST API and webhooks. This ensures that processes run seamlessly and that information reaches exactly where it's needed.

Reporting & BI

Dashboards that are understood and used—not just pretty to look at. We build KPIs that support real-world decisions and integrate EspoCRM with your BI stack.

Mobile & Usability

Fast, clear, mobile. Role-based interfaces ensure that everyone sees only what they need. This increases user acceptance and reduces errors.

Process

The way to perfect CRM

1

Listening & Target Image

We start with workshops and interviews. What should be achieved? What is annoying in everyday life? Where are the real levers? This results in a clear vision that everyone supports.

2

Process design

We translate your processes into a clean data model and define the workflows – pragmatic and comprehensible.

3

Implementation & Migration

Customization, integrations, and data migration are running iteratively. This keeps the project manageable and transparent.

4

Onboarding & Enablement

We don't just train tools, but work methods. Change enablement, support in everyday life, and hypercare ensure real adoption.

5

Stabilization & further development

After the go-live, we will optimize together. Small improvements with a big impact, based on real user feedback.

Tech-Spezifikationen

Technical Specifications (EspoCRM)

Clear, compact, and to the point.

Technology stack
PHP (Laravel), MySQL/MariaDB, Redis optional
operation
Docker or classic (Nginx/Apache), on-prem or Managed Hosting
Authentication
LDAP, SAML 2.0, OIDC, local user management
Rights & Roles
Role-based, granular access down to field level
Interfaces
REST API, webhooks, integrations to ERP/telephony/marketing
Customizing
Own entities, layouts, workflows, automations
Reporting
Dashboards, KPIs, Export (CSV/Excel), BI connection
Safety
HTTPS, audit logs, backups, GDPR-compliant operation

A CRM isn’t just an IT project—it’s a project that will revolutionize your day-to-day work. When we develop CRMs, the goal isn’t to replace people. It’s to lighten their load so they can focus their time on what truly adds value: customer relationships, consulting, closing deals, and service.

That’s why we work carefully and collaboratively. We bring all relevant stakeholders to the table, explain decisions transparently, and test early with real users. This fosters acceptance instead of resistance—and a system that people enjoy using.

EspoCRM is ideal for this: fast, flexible, open source, and without licensing overhead. We provide architecture, customization, migration, hosting, and change enablement all from a single source. The result: greater effectiveness, clearer processes, and higher team satisfaction.

If you’d like, we’d be happy to show you in a demo exactly what this could look like for you.

Eingesetzt bei

Comeback
KWB Logo
Weiterbildung Hamburg e. V. Logo
Settle*In
ddn Hamburg
Weiterbildung Hessen e. V. Logo
Talents Hamburg

Frequently Asked Questions about EspoCRM Projects

Frequently asked questions about technology, billing and data protection.

Is EspoCRM suitable for small or large businesses?
EspoCRM scales exceptionally well. We serve customers ranging from 5 to 500 users. Thanks to its performance-oriented architecture, it scales effortlessly as your business grows.
Can we import data from Salesforce/HubSpot?
Yes. We have specialized migration scripts to import master data, history, and emails from legacy systems.
Do you offer hosting?
Yes, we offer managed EspoCRM hosting on high-performance German servers, including backups and updates.
What integrations are available?
ERP, DMS, newsletters, telephony, support tools, and more. Via REST, webhooks, or custom extensions.

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