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Knowledge management

Knowledge structured, findable, and useful for everyone in everyday life – with BookStack.

We help you structure knowledge so that everyone in the company finds exactly what they need for their job – without searching, guessing, or Slack ping-pong. Our approach is careful: We first clarify goals, roles, and processes, involve all stakeholders, and then build a knowledge platform that is truly used in everyday life. With BookStack as an open, lean core, we create more value creation, less friction and a noticeably higher employee satisfaction – without downsizing, but through better collaboration.

Benefits

Why BookStack – and why now?

Clear structure

Books → Shelves → Chapters → Pages. This logic is immediately clear—it lowers the barrier to entry and increases usage.

Open Source & Self-Hosted

Full data sovereignty, no licensing restrictions, no vendor lock-ins. Run it on-premises or in your cloud.

Fast & lightweight

BookStack focuses on content without any unnecessary clutter. This ensures fast loading times and high user satisfaction.

SSO & Rights

LDAP, SAML, OIDC – Single Sign-On and permissions down to the page level.

Structure & Search

Tags, full-text search, versioning, and a clear taxonomy make knowledge discoverable and traceable.

Compliance & Backup

GDPR-compliant, audit-proof, and capable of being backed up. Knowledge remains protected and auditable.

Vision & Focus on Benefits

Let’s start with the question: What should be better in the end? Onboarding? Customer service? Sales? This leads to a clear vision, ensuring that knowledge management becomes a real lever for success rather than just a playground.

Structure, Templates & Style Guide

We define a clear information architecture, create templates, and develop a writing style guide. This ensures high quality, even when multiple teams are writing.

Roles, Approvals, and Responsibilities

Who is authorized to do what? Who approves requests? Who handles maintenance? We’re implementing a role-based model that works without red tape but with clear lines of responsibility.

Migration & Cleanup

We curate relevant content, streamline existing materials, and eliminate content clutter. The result: less content, but more relevant knowledge.

Enablement & Adoption

Short, practical training sessions, internal advocates, and clear routines ensure that BookStack is actually used.

Process

Our timetable: Gentle, clear, effective

1

1. Audit & Target State

We map knowledge flows, identify silos, and define a clear vision for structure, roles, and benefits.

2

2. Setup & Architecture

Installation (on-premises or managed hosting), branding, permissions setup, SSO, backups, and initial knowledge bases.

3

3. Writing Playbook

Templates, style guidelines, and examples make writing easy. Editors know right away how to proceed.

4

4. Migration & Adoption

Relevant content will be migrated to the new system. We’ll actively support you during the first few weeks to help make using the wiki a habit.

5

5. Stabilization & Further Development

We track usage, update the content, and optimize it. This keeps the information current and valuable.

Tech-Spezifikationen

Technical specifications

Clear, compact, and to the point.

Technology stack
PHP (Laravel), MySQL/MariaDB, Redis (optional)
Operation
Docker or traditional (Nginx/Apache), on-premises or managed hosting
Rights & Roles
Role-based, granular down to the page level
Search
Full-text search, tags, structured navigation (shelves/books/pages)
Versioning
Page history, comparison, and restoration
Contents
WYSIWYG + Markdown, attachments, images, tables, embedded media
API
REST API for automations and integrations
Backups
Database Backups + File Storage (S3/NFS/Backup Server)
Compliance
GDPR-compliant through self-hosting and audit-ready access control

Eingesetzt bei

Weiterbildung Hamburg e. V. Logo

Frequently Asked Questions about BookStack Projects

Frequently asked questions about technology, billing and data protection.

How does hosting and operation work?
We offer self-hosting on your infrastructure or managed hosting. Backups, updates, and monitoring are defined and documented.
How do we integrate existing user directories?
Via LDAP, SAML, or OIDC. We set up SSO and map roles to BookStack permissions to ensure access is properly controlled.
How do we ensure quality and timeliness?
With defined roles, review cycles, clear responsibilities for each area, and a streamlined editorial playbook.
Can we import existing documents?
Yes. We selectively import relevant content, clean up existing data, and avoid duplication of information.

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