CRM development

CRM that relieves processes and genuinely empowers teams – open, flexible, and tailored.

We are building a CRM that truly suits you – based on EspoCRM, open, flexible, and without license constraints. Our focus: a careful process where we first understand what you want to achieve, and then involve all stakeholders step by step. This leads to clear processes, less friction, and more time for value-adding work. We are not about downsizing, but rather about more effectiveness, relief, and satisfaction within the team. Optionally, we provide managed hosting in Germany – secure, GDPR-compliant, and scalable.

Demo requests

Benefits

Why EspoCRM?

No licensing costs: As an open-source solution, there are no monthly costs per user for the EspoCRM core.
100% GDPR-compliant: Full data sovereignty. The system runs on your servers (or our managed hosting) in Germany.
Extreme Flexibility: The frontend is lightning fast, the backend is infinitely expandable. A CRM that grows with your business.
Deep integration: REST API, webhooks, and extensibility make EspoCRM the heart of your sales and service processes.
Fast onboarding: Role-based interfaces, guided processes, and training ensure high acceptance within the team.
Change Enablement: We moderate the change, address reservations early, and build understanding. This noticeably increases acceptance and usage rates.

Individual data models

We reflect your business reality – not the other way around. Whether "machines," "contracts," "objects," or complex customer relationships: We model entities, fields, and relationships in a way that represents your daily operations logically and understandably.

Workflow Automation

Time-wasters out, focus in. Automated tasks, email workflows, and status updates ensure that routines run quietly in the background – without people losing their time on click marathons.

Seamless integration

Your CRM is not an island project. We integrate EspoCRM via REST API/Webhooks with ERP, DMS, newsletters, or VoIP. This ensures that processes function continuously and that information reaches where it is needed.

Reporting & BI

Dashboards that are understood and used – not just looking pretty. We build KPIs that support real decisions and connect EspoCRM with your BI stack.

Mobile & Usability

Fast, clear, mobile. Role-based interfaces ensure that everyone only sees what they need. This increases acceptance – and reduces errors.

Tech-Spezifikationen

Technical Specifications (EspoCRM)

Clear, compact, and to the point.

Technology stack

PHP (Laravel), MySQL/MariaDB, Redis optional

operation

Docker or classic (Nginx/Apache), on-prem or Managed Hosting

Authentication

LDAP, SAML 2.0, OIDC, local user management

Rights & Roles

Role-based, granular access down to field level

Interfaces

REST API, webhooks, integrations to ERP/telephony/marketing

Customizing

Own entities, layouts, workflows, automations

Reporting

Dashboards, KPIs, Export (CSV/Excel), BI connection

Safety

HTTPS, audit logs, backups, GDPR-compliant operation

A CRM is not an IT project – it is a daily work project. When we develop CRM, it's not about replacing people. It's about relieving them so they can invest their time in real value creation: customer relationships, consulting, closures, service.

That's why we work carefully and collaboratively. We bring all relevant roles to the table, explain decisions transparently, and test early with real users. This creates acceptance instead of resistance – and a system that is willingly used.

EspoCRM is ideal for this: fast, flexible, open source, without licensing overhead. We provide architecture, customizing, migration, hosting, and change enablement from a single source. The result: more effectiveness, clearer processes, and higher employee satisfaction – all without downsizing.

If you want, we can show you in a demo how this can look specifically for you.

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