You can reach our international team in Hamburg by phone at +49 40 53 799 1400 or by mail at

Customer Service Export Sea

Hamburg, Germany

We are currently seeking an expert in customer service for an exciting position in Hamburg, Germany. Here is the information about the position:


  • You have completed vocational training as a freight forwarding and logistics services clerk
  • You have professional experience in freight forwarding
  • You have a good command of written and spoken German and English, as well as a basic knowledge of MS Office.
  • You are committed and motivated to work independently and on your own responsibility in a small team
  • You have experience in the field of sea freight export, which you know how to use with enthusiasm and commitment in your daily dealings with customers and service providers.
  • You want to develop professionally in a cooperative team

Your tasks:

  • Handling of worldwide sea freight shipments
  • Purchasing and optimising freight from shipping companies and service providers
  • Processing and coordination of customs-related and phytosanitary procedures
  • Formation of provisions and result control of own shipments
  • Calculation of offers
  • Support for existing and new customers
  • Communication with customers, carriers and agents at home and abroad

We offer you:

  • En ergonomically designed workplace with a permanent employment contract
  • An above-average salary
  • Up to 14 salaries plus holiday pay
  • Non-smoking bonus
  • Free lunch with a choice of 7 dishes daily
  • Fresh fruit, coffee, drinks
  • Chill out zone "Nautilus Lounge" with massage chairs, lounge furniture, pool table, table football & free drinks
  • A professional induction
  • Independent work in a professional team
  • A dynamic working environment with flat hierarchies and fast decision-making processes
  • Interesting projects, as well as active collaboration on new concepts and solutions
  • Challenging tasks that require a high degree of personal responsibility
  • Good transport connections with public and private means of transport
  • Regular company events "team building"
Do you have questions about this job? I look forward to receiving your inquiry.

You can reach our international team in Hamburg by phone at +49 40 53 799 1400 or by mail at

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