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Import Transportation Agent

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Job detail

Job type: Supply Chain
Job level: Internship
Where: Buffalo, New York, United States view map

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Import Transportation Department (Air & Ocean).

Major Duties and Responsibilities

  • Operations/Industry Knowledge
  • Customer Service
  • Vendor Relations
  • Procedure and Productivity Standards Adherence 
  • Accounting
  • Accurate and Timely Billing
  • Self Development
  • Understand department process flow, looking for best practices to improve operational efficiency and productivity
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary


  • Bachelor’s degree preferred
  • Experience in the transportation industry a plus 
  • Good computer skills (Excel, Word, PowerPoint)
  • Exceptional communication and interpersonal skills
  • Exceptional customer service skills 
  • Exceptional attention to Detail
  • Must be able to multi-task in a fast paced environment

Additional Information

Expeditors offers excellent benefits for full time employees:

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

General information
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Job: Import Transportation Agent
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This job posting is operated by Expeditors. For the application process, we will now take you to the company's website.