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Drawback Account Manager

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Job detail

Job type: Supply Chain
Job level: Graduates
Where: Bensenville, Illinois, United States view map

Company Description

Tradewin is a wholly-owned subsidiary of Expeditors International of Washington, Inc. We provide creative and effective solutions in regulatory compliance and trade data management in North America, Europe, Asia, and South Pacific. Tradewin’s staff is comprised of professionals that include licensed Customs brokers, attorneys, and accountants. As a team, we work to assess complicated situations, maneuver through regulatory hurdles, and implement solutions that meet both the letter of the law and the spirit of the client's business. Visit for more information. Tradewin is currently marketing for the below position within our U.S. Drawback product. Drawback is the recovery of duty and fees paid by companies that export previously imported, duty paid goods.

Job Description

Account Managers provide comprehensive support to a client’s drawback program. They are responsible for retrieving and analyzing necessary import and export data, calculating claims, and serving as the primary point of contact to address client questions and concerns.

The Account Manager will be dedicated to ongoing, daily responsibilities:

  • Analyze import, export, and production documents and data
  •  Complete data entry, when necessary, to convert data into electronic format 
  • Utilizing Drawback software, process claims, analyze results, and troubleshoot any issues
  • Manage database of client’s import and export trade data
  • Submit documentation to U.S. Customs and complete any verbal and/or written follow up
  • Coordinate with the client verbally and in writing to ensure program compliance


The ideal candidate for this position will have
exceptional analytical, written & verbal communication skills with a focus
on superior customer service.

  • Superior organizational and problem solving skills, ability to multitask,
    attention to detail
  • Excellent written and communication skills
  • Demonstrate, via a quiz, proficiency with Microsoft Excel functions,
    formulas, macros, vlookups, pivot tables, and Access databases
  • Ability to work independently and manage multiple deadlines
  • Ability to comprehend and execute new ideas and concepts quickly
  • Knowledge of CBP compliance and drawback rules & regulations
  • Flexibility with scheduling as demand requires
  • Overall enthusiasm for departmental success through growth and customer

Additional Information

Tradewin offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
General information
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Job: Drawback Account Manager
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This job posting is operated by Expeditors. For the application process, we will now take you to the company's website.