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Customer Service Representative (m/f) Swedish / Danish / Norwegian / Finnish

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Job detail

Job type: IT
Job level: Professionals
Where: Brașov, Județul Brașov, Romania view map

ID: 270142

Customer Service Representative (m/f) Swedish / Danish / Norwegian / Finnish

Berufserfahrene, Vollzeit, befristeter Vertrag, IT & Telekommunikation, Service Center, Kundenbetreuung, Arvato Direct Services GmbH, Rumänien, Brasov 18

Your challenge:

For our Call Center in our Brasov location we are seeking Swedish / Danish / Norwegian / Finnish speaking Service Center Agents (Customer Service Representatives) m/f with the following scope of responsibilities:

  • Client support by means of phone/ email/ chat
  • Offering information/ solutions/ counseling to customers regarding the company’s services
  • Promoting the products and services of the company by means of knowledge, attitude, information
  • Documenting all operations in the company’s database, according to the work procedures
  • Compliance with company regulations with regards to Data Protection and Information Security

Your profile:

  • Native or near native language proficiency in Swedish / Danish / Norwegian / Finnish language
  • English proficiency and comprehension
  • Excellent spoken and written communication abilities
  • Customer orientation and problem-solving abilities
  • Demonstrated analytical skills and attention to details
  • Adaptability and capacity to easily find solutions
  • Proactive attitude
  • Team spirit
  • Good PC operating skills and typing speed
  • Availability for working in shifts

About us:

You may not know it, but Arvato is behind a great number of the products and services you use. On average, every consumer in Germany comes into contact with us eight times a day. Arvato is a leading international service provider that lives and breathes digital technology. More than 70,000 employees in over 40 countries are helping our customers succeed on the market. We design and implement customized solutions covering a wide range of business processes along integrated service chains. These solutions include digital marketing, financial services, customer relationship management, supply chain management and IT services. They also cover the full range of services related to the creation and distribution of printed products and digital storage media. In other words, whenever you download software, read a book, play a video game, shop online, or have your smart phone repaired, there’s a good chance that we were active behind the scenes as a service provider. We offer:
  • Attractive salary package & benefits program
  • Personal and professional development opportunities
  • Working environment at international standards
  • Access to multicultural and international Teams

In order to ensure processing your application in a timely manner, we advise you to send an online application.

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General information
Number of employees:
70.000 employees
Over 40 countries
Main Activities:
SCM & Logistics
More jobs at Arvato
Leipzig, Germany
Posted: 1 year ago
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Job: Customer Service Representative (m/f) Swedish / Danish / Norwegian / Finnish
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You will now be forwarded

This job posting is operated by Arvato. For the application process, we will now take you to the company's website.