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Customer Service Representative

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Job detail

Job type: Supply Chain
Job level: Graduates
Where: Indianapolis, Indiana, United States view map

Company Description

Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer’s individual business needs. As a non-asset based organization, we have considerable flexibility when managing our customers’ supply chains. 

Our industry professionals, award winning processes, and globally unified systems ensure that we always live up to our promise, "You’d be surprised how far we’ll go for you.®"

Job Description

Work in an office or warehouse environment for a Fortune 500 company that is a
leader in the logistics industry.Learn the different facets of the transportation industry. Staff is expected to input data, work reports, process shipments in the warehouse, service customer requirements and assist with overall Expeditors-Indianapolis Branch activities.

Major Duties and Responsibilities:

  • Assist with receiving, put-away, and general warehouse operations.

  • Input data, file and process import/export and domestic transportation documentation.

  • Understand and aid with accounting procedures and processing.

  • Ensure compliance with all of Expeditors’ standard operating procedures.

  • Assist and maintain service relations with clients and other offices.

  • Process reports and establish competency with the internet, and basic software programs.

  • Work with Expeditors’ or third-party computer systems.

  • Complete various required logistics and customer service training. 

Qualifications

Operational or equivalent process related experience desired.Needs to be detailed-oriented. Must possess the ability to multi-task, work independently, and have excellent time management skills. Needs to work with data to identify issues and be supportive to operations to affect improvements.Good organizational and communication skills are essential.

Additional Information

There are potential openings for full-time (40 hours), part-time (8-28 hours), and temporary work.There are multiple work shifts seven days a week.

Office and warehouse locations near the IND Airport (Park Fletcher and Plainfield).

Pay is commensurate with experience and the type of work issued.

These positions establish the base for a variety of future career opportunities.With an understanding of logistics and of Expeditors’ network of over 150 worldwide offices, you open the door to endless possibilities in management, operations, finance, human resources, sales, marketing, and international trade.

General information
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Job: Customer Service Representative
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