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Air Import Agent

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Job detail

Job type: Supply Chain
Job level: Professionals
Where: Bucharest, Romania view map

Company Description

Expeditors International, with a worldwide presence of over 13.000 logistics specialists in more than 250 offices continue to expand.Our core services: Supply Chain Solutions, Transportation, Customs & Compliance, Distribution, Order and Risk Management. Our working conditions?

Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit. We are looking for an Ocean Export and Order Management (OM) Agent to join our Ocean team in Bucharest (BUH) office.

Job Description

  • Ensure smooth and timely freight process flow

  • Interact with our customers in arranging their international shipments, meeting customer service standards.

  • Ensure accurate and timely data entry and documentation related to Air Import shipments

  • Track and Trace Ocean Export Files and reporting Ensure all customers standard operating procedures in place and updated in the DLSOPs

  • Overseas communications, timely responses to emails and requests (internal and external)

  • Contribute to maintain good relationships with suppliers (Airlines, trucking companies, terminals and others involved).

  • Meet compliance at all times to regulations internal and external in accordance with government regulations.

  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity

  • Meet KPI standards in accordance with the Company’s procedures


  • Six months to one year related experience and/or training; or equivalent combination of education and experience.

  • Thorough understanding of ocean shipment documentation process a plus

  • Operations/Industry knowledge preferred but not required

  • Effective interpersonal skills, including proven abilities to listen, comprehend,
    effectively communicate clearly and concisely to obtain positive results.

  • Pro-active, strong organizational skills.

  • Proven analytical skills

  • Good computer skills (Excel, Word).

  • Fluent in English and Romanian.

General information
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Job: Air Import Agent
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