We are currently seeking a TMS Application Specialist for an exciting position in Hamburg, Germany.
Responsibilities and Key tasks in role:
- General TMS application development including analysis, programming, and configuration of end user systems – Hereunder facilitation of development work done by third parties
- Service introduction for newly delivered or maintained features, enabling TMS Super, key- and end users and/or service/support teams to fulfil their part of the responsibilities
- Interpretation, investigation, and implementation of features/functions delivered from external parties, targeted towards TMS Super, key- and end users
- Knowledge management targeted towards relevant stakeholders, hereunder TMS Super, key- and end users and/or service/support teams
- Release and change management including, technical and regression tests and documentation hereof
- Creation and maintenance of documentation for relevant features in compliance with the applicable guidelines
- Participation in business case workshops, POCs or other events relevant in relation to the Application Specialist tasks
- Second level support for TMS Super, key and/or end users according to agreed ITIL processes/standards
- Contributing and conforming to a healthy agile way of working internally in the TMS team and in the IT department in its entirety
Professional competencies and knowledge required:
- 2+ years of relevant system knowledge from freight forwarding TMS or services
- Agile development and/or business agility insight and/or skills
- An understanding of service management lifecycles
- Ability to see the bigger picture and your part in it
- A Strong "costumer service" ethic that puts the costumer first
- Ability to work under pressure while maintaining a high level of respect for the agreed framework and the prioritized tasks
Desired education, training & experience:
- Relevant experience from a similar position or freight forwarding
- SAFE training and/or certification
- Experience with industry relevant processes and ways of working
- Fluent in written and spoken Danish and English
We look forward to receiving your application - whether by email or simply via LinkedIn.
Do you have any questions? Then contact the Talent Acquisition Expert for this position, we are always at your disposal.
