We are currently seeking an expert in customer service for an exciting position in Hamburg, Germany. Here is the information about the position:
Profile:
- You have completed vocational training as a freight forwarding and logistics services clerk
- You have professional experience in freight forwarding
- You have a good command of written and spoken German and English, as well as a basic knowledge of MS Office.
- You are committed and motivated to work independently and on your own responsibility in a small team
- You have experience in the field of sea freight export, which you know how to use with enthusiasm and commitment in your daily dealings with customers and service providers.
- You want to develop professionally in a cooperative team
Your tasks:
- Handling of worldwide sea freight shipments
- Purchasing and optimising freight from shipping companies and service providers
- Processing and coordination of customs-related and phytosanitary procedures
- Formation of provisions and result control of own shipments
- Calculation of offers
- Support for existing and new customers
- Communication with customers, carriers and agents at home and abroad
We offer you:
- En ergonomically designed workplace with a permanent employment contract
- An above-average salary
- Up to 14 salaries plus holiday pay
- Non-smoking bonus
- Free lunch with a choice of 7 dishes daily
- Fresh fruit, coffee, drinks
- Chill out zone "Nautilus Lounge" with massage chairs, lounge furniture, pool table, table football & free drinks
- A professional induction
- Independent work in a professional team
- A dynamic working environment with flat hierarchies and fast decision-making processes
- Interesting projects, as well as active collaboration on new concepts and solutions
- Challenging tasks that require a high degree of personal responsibility
- Good transport connections with public and private means of transport
- Regular company events "team building"
